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Audiology and Hearing Aid Services

Our Service

Audiology is the study of hearing; this includes the assessment, management and therapeutic rehabilitation of people with hearing problems and associated disorders.  The Audiology Dept provides a range of services both Audiology led and as an integral part of ENT Consultant led clinics.

Office Hours (all sites): Monday – Friday 8.30am – 4.30pm

Treatments Offered/Sub Categories of Service

The Audiology service is provided to all age groups from Newborn Hearing Screening, through specialised Paediatric clinics to Adult Direct Referral clinics.  Audiology provides rehabilitative care in the form of digital hearing aids and tinnitus counselling.  We also provide referral to the Sensory Support Team for further advice and guidance.

Further Resources

  • Step by Step Guide to Retubing
    Download and print the Step by Step Guide to Retubing

    Step 1. Carefully separate the ear mould from your hearing aid

    Step 2. The ear mould tubing can now be replaced

    Step 3. Gently pull the old tubing out of the earmould

    Step 4. Take a new pre-bent piece of tubing and using scissors cut the short end into a tapered point

    Step 5. Thread the tapered end of the tubing through the ear mould and pull the tubing until the bend meets the ear mould

    Step 6. Cut off the tapered end as close as possible to the ear mould

    Step 7. Use the old piece of tubing as a guide and trim the new tubing the same length

    Step 8. Re-attach your ear mould by gently pushing the tubing onto the ear hook of the hearing aid

  • Step by Step Guide to Cleaning your Earmould
    Download and print the Step by Step Guide to Cleaning your Earmould

    Cleaning Ear Mould Step One

    Step 1. Carefully separate the ear mould from the hearing aid.

    Cleaning Ear Mould Step Two2

    Step 2. Place the ear mould into some warm, soapy water. Soak for 10 minutes.

    Cleaning Ear Mould Step Three

    Step 3. Hold the ear mould under running water to remove wax from the tubing and vent hole.

    Cleaning Ear Mould Step Four

    Step 4. Dry the ear mould with some tissue. An ear mould puffer can be used to remove excess water.

    Cleaning Ear Mould Step Five

    Step Five. Carefully re-attach the clean ear mould to the hearing aid.

  • Step by Step Guide to Altering the Tubing Length
    Download and Print the Step by Step Guide to Altering the Tubing Length

    The tubing may need cut to fit appropriately on top of your ear.

    The arrow indicates were to cut the tube before attachment to the hook of the aid

    Altering Tubing Length 1

    When the required length is obtained the tube should be attached to the end of the hook

    Altering Tubing Length 2

Locations where this service is delivered


South West Acute Hospital

124 Irvinestown Road, Enniskillen, BT74 6DN

Call us02866382221

Omagh Hospital & Primary Care Complex

7 Donaghanie Road, Omagh, Co. Tyronem BT79 0NR

Call us02882833185

Altnagelvin Area Hospital

Glenshane Road, Londonderry, BT74 6SB

Call us02871345171