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Information for Service Users

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  • About our staff

    Visit our information sessions page to get an insight into the different roles offered by Adult Learning Disability Services.

  • Mental Health Booklet
  • HSC Hospital Passport
  • NEW Transport Scheme to help people access local hospital and health appointments

    Easy Read

    A new community transport service is now available!

    This is to allow people with little or no access to public transport or their own private transport to attend health appointments in the Western Trust Area.


    The Rural Links to Health & Wellbeing community transport service, funded by the National Lottery Community Fund is being delivered by Easilink Community Transport.

    The Rural Links to Health and Wellbeing service is a subsidised community transport service that aims to help people in the Easilink area with limited access to public transport or their own private transport to attend hospital appointments in Altnagelvin, Omagh and South West Acute hospitals and any other health related appointments in the Western Trust area.

    The Rural Links to Health and Wellbeing Service is delivered by a pool of volunteer car drivers, and we have accessible vehicles for those with mobility issues. We are committed to protecting the health and safety of our service users and are following all the necessary protocols to ensure that they can travel safely.

    Download and Print the flyer here that gives information about the service. Should you know anyone that would benefit from this service, please feel free to pass on our information or get them to call their local Easilink office.


    Rural Links to Health & Wellbeing

    A new subsidised community transport service to help people in the Easilink area to attend Hospital and health appointments in the Western Trust area.

    What is the service?

    The Rural Links to Health & Wellbeing service is a new community transport service funded by The National Lottery Community Fund and delivered by Easilink Community Transport.

    The aim of the service is to help people who do not have access to public transport or their own private transport to attend Hospital Appointments and other health appointments across the Western Trust area.

    The new service will be delivered primarily by our volunteer car drivers, and we have accessible vehicles for those with mobility issues.

    Who can use the service?

    Anyone who lives in the Easilink operational area (Omagh, Strabane and rural Derry/Londonderry) and does not have access to public transport or their own private transport can avail of the service.

    New clients must register as an Easilink member in advance, in order to avail of the new service.

    Where can I travel to?

    Qualifying clients (living in the Easilink area, with no access to public or private transport), can use the service to attend Hospital Appointments in Altnagelvin, Omagh and South West Acute hospitals, or any other health appointments in the
    Western Trust area.

    Unfortunately the service is not available to attend private health appointments or Hospitals outside the Western Trust area.

    What does it cost?

    The subsidised fares are outlined below:

    Fare Band      Single fare      Return fare
    0-5 miles              £3.00                    £6.00
    6-10 miles           £4.00                     £8.00
    11-15 miles           £5.00                    £10.00
    16-20 miles         £6.00                     £12.00
    21-30 miles         £7.00                     £14.00
    31-40 miles        £8.00                     £16.00
    41-50 miles        £9.00                     £18.00
    50 + miles £9 + 50p per mile

    Can a friend or family member travel with me?

    Yes, a friend, carer or family member can travel for free with the person attending the appointment.
    Unfortunately this applies to one friend, carer or family member only – any additional passengers must pay the fare as outlined above.

    How do I book?

    To register as a member and book a trip please contact your local
    Easilink Community Transport office.

    Strabane/Derry/Londonderry: 028 7188 3282

    Omagh: 028 8224 8140

    When should I book?

    Bookings must be made at least 2 days before the date of
    your appointment.

    N.B. we strongly advise that clients make their bookings as early as
    possible, as trips will be allocated on a first come first served basis,
    and are limited to our available resources.

    Email: info@easilink.org

    Website: www.easilink.org

    Facebook: facebook.com/easilinkcommunitytransport

    Twitter: @EasilinkCT

  • Health Resources

    Download and Print the Autism Initiatives – Housing Floating Support for Adults with Autism Flyer or read below.

    Public Health Agency – Video for women with learning disabilities – Breast Screening

    Southern Health and Social Care Trust Resources


    Housing Floating Support For Adults with Autism

    Meeting the housing needs of people with AUTISM by providing FREE practical support, advice and assistance.

    “Floating Support has helped with my structure and routine. I have become more independent and sociable…”

    “Having Autism m Initiatives floating support and working with them to find the way forward has made living independently possible.”

    Our flexible, practical Floating Support service is Autism Specific and can offer you FREE support with:

    • Managing your Tenancy
    • Benefits, Budgeting & Paying Bills
    • Employment, Work & Education Support
    • Job Search & Application Forms
    • Health & Wellbeing
    • Social Interaction
    • Communication
    • Household Repairs & Safety Advice
    • Accommodation Search & Maintenance
    • Daily Living Skills which will empower you to cook, clean or stay organised
    • Accessing Local Community Resources
    • Student Life skills

    How to access the service:
    Referrals can be made by contacting our office and we accept these from a variety of sources e.g. Health Trusts, GPs, Universities/Colleges and other agencies. We also take self-referrals.

    Referral Criteria:

    • You must have a diagnosis of an Autism Spectrum Condition (ASC) or currently be awaiting an assessment for an ASC
    • You must be 18 years of age or over
    • You must be living independently or in the process of moving into and managing your own home

    Contact Details: Housing Floating Support

    Derry/Western Area

    Covering Counties Derry, Tyrone and Fermanagh

    Telephone: 028 7136 9287

    Emial: info@ai-ni.co.uk

    Facebook: www.facebook.com/autism-initiatives-northernireland

    Twitter: www.twitter.com/autism_services

    Belfast Region

    Covering Greater Belfast Area

    Telephone: 07824594307 or 075533388438

    Email: info@ai-ni.co.uk

    Website: www.autisminitiatives.org

    This service is funded by the Northern Ireland Housing Executive (NHE) ‘Supporting People’ Programme and Supported by the Western and Belfast Health and Social Care Trusts.

Useful Links

Patient Client CouncilMencap
Fermangh and Omagh District CouncilDerry and Strabane District Council
Causeway Coast and GlensAutism NI
SamaritansCitizens Advice
NI DirectEngage
Care Opinion LogoAdvice NI Logo
Developing Healthy Communities Logo10,000 more voices
DestinedHealthy Living Centre
LCDI Logo