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Carers Support


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Click on the tabs below for more information on support available to Carers.

  • Temporary Change to Duty Social Worker Office Times.

    There will be a temporary change to the availability of the duty social worker in the below offices. The duty worker will be available to take calls between 10am-11am and 3pm-4pm on the following numbers:

    • Enniskillen – 028 6632 7789
    • Lisnaskea – 028 6634 4049
    • Irvinestown – 028 6638 2718
    • Omagh – 028 8283 5935 / 028 8283 5937
    • Castlederg – 028 8167 2840
    • Strabane – 028 7138 1612

    Members of the public should continue to access their designated social worker in the usual manner.

  • Opportunities to Get Involved

    Tuned In Project 

    The Tuned In Project uses the digital and creative arts, media and music to support people with Learning Disabilities to be different.

    To find out more, visit the Tuned In Project Website.

    Leonard Cheshire in NI

    Leonard Cheshire help graduates with long term conditions or disabilities to secure placements with leading NI companies. More information.

  • Western Trust Carers Support Service

    Visit the Carers Support Service Page

    How do Carers Register for the Western Trust mailing list or activities?

    To register, please email

    Carers not currently registered on the carers mailing list will be asked to complete a consent form for the mailing list that you can download/print here.

    Where Carers provide an email address they will receive weekly updates from the Carers Support team by signing up. Please encourage Carers to register on the mailing list by downloading/printing the form and provide an email address if they have one.

    The WHSCT Carers Support Service provides information on a range of issues faced by carers.  They also run walking groups in Omagh, Derry and Fermanagh.  They can be contacted on 028 7135 5023 or 078 1015 6551

  • COVID19 Resources
  • Guidance on how to use Technology to keep in touch

    Are you struggling a bit with digital technology? Would you like to find out how to use it to keep in touch with family and friends? If you’re having problems with your tablet, laptop or phone, or would simply like more information Libraries NI can help you.

    They have help sheets on useful apps – for health and exercise, cooking, crafting, playing games and even parking! Libraries NI can help you keep in touch on social media and give you tips on staying safe online.

    If you need any assistance simply phone the Libraries NI digital team on 028 9039 5989 (Monday – Friday 9:15am – 4:45pm) with a brief description of how you need help with digital technology and library staff will phone you within 48 hours with free, helpful advice.

    Visit the Libraries NI Website

  • Carers ID Card

    The Health Minister has launched a new ID cares to support carers. Similar to IDs for healthcare workers, carers will be able to show their ID in stores to get access to priority shopping hours. The card is available to those currently in receipt of Trust services. To request a card contact the keyworker (Social Worker/Nurse/CPN) involved with the person you care for.Carers ID Card

  • Free Online "Stress Contol" Course

    If you are feeling a bit more stressed than usual and would like to learn some great ways to support your mental health and emotional wellbeing, you are invited to participate in this renowned six-session cognitive-behavioural therapy class.

    Access the course here

  • Foyle Women's Information Network

    Foyle Women’s Information Network have daily online events accessible to all via their Facebook page. Classes and activities range from crafts to cookery as well as live music and mental health strategies.  They also have a monthly Book Club.

    Foyle Women’s Information Network Facebook Page

    Foyle Women’s Information Network Website

  • Carers NI

    Carers NI operate an information service for carers dealing with a range of issues such as benefits, community care and services for carers.  They provide a wide range of leaflets and booklets and a regular newsletter.  They offer the opportunity to meet with other carers through a network of local groups to share experiences and reduce feelings of isolation.

    Visit the Carers NI Website

  • Other Support Resources and Helplines
    • Lifeline – a crisis-response helpline service operating 24 hours a day, seven days a week. If you are in distress or despair, you can call Lifeline on 0808 808 8000 and talk to an experienced counsellor in confidence.
    • Samaritans – A safe space for you to talk: 116 123
    • CAUSE – Visit the CAUSE website or telephone 028 9065 0650 helpline 080 0103 2833
    • Western Trust Mental Health Services
    • For all other local helplines for a variety of services in Northern Ireland, please visit: Helplines Network NI