Carers Support Service
Who is a Carer?
A carer is someone who regularly provides a substantial amount of care to a family member, friend or neighbour who is ill, disabled or is an older person.
A carer could be:
- A young person under 18 looking after a parent/brother/sister;
- Looking after a relative with a disability;
- The parent of a child with special needs;
- A friend or relative looking after an older person
Carers Support Needs Assessment
As a carer who provides regular and substantial care, you are eligible for a support needs assessment. This is an opportunity for you to sit down with a member of staff and discuss the impact of the caring role on all aspects of your life.
Carer support needs assessments are confidential and the Trust will seek your consent around who information can be shared with, if appropriate in order to agree supports for you. This may be specialist information, or a referral to a support group.
The outcome of the assessment will be discussed to see if Social Services or another agency can meet your needs. Any needs that are not met will be recorded as evidence of services that we cannot provide.
Carers Group Cash Grants
Any Carers group that is constituted and meets on a regular basis (at least bi-monthly) can apply for up to £500. The money can be used for any activities provide support for Carers that will benefit their health and well-being. The funding cannot be used for activities for the persons being cared for. The grant is normally open from September until early December for applications. To find out more contact the Carers Support Team (028) 6634 4163 or (028) 7135 5023
Carers Walking Groups
The Carers Support Team run three Carers Walking Groups.
Tuesday – Omagh, usually meet at the Leisure Centre at 10.00 am
Thursday – Londonderry, usually meet at Sainsbury’s at 11.00 am
Friday – Fermanagh, meet at Community Services, Coleshill, Enniskillen at 11.00 am
To find out more contact the Carers Support Team 028 6634 4163 or 028 7135 5023
Where to go for help, advice and information?
For help and advice about benefits:
Omagh Independent Advice Service
Tel: (028) 8224 3252
Dove House Resource Centre, Londonderry
Tel: (028) 7126 9327
The Resource Centre, Londonderry
Tel: (028) 7135 2832
Churches Advice Centre, Spencer Rd, Londonderry
Tel: (028) 7134 2536
Rosemount Community Resource Centre, Londonderry
Tel: (028) 7128 2829
Limavady Community Development Initiative (LCDI)
Tel: (028) 7776 5438
Citizens Advice Bureau:
Fermanagh Tel: (028) 6632 4334
Londonderry Tel: (028) 7136 2444
Strabane Tel: (028) 7138 2665
Carers NI also provide advice and support via a helpline Tel: (028) 9043 9843
The criteria for Carers Allowance is that carers have to be caring for more than 35 hrs/week. Carers who care for more than 20 hrs in the week are entitled to claim Carers Credit, which means they will have credits allocated towards their pension. Carers who fall into the category of caring between 20 -34 hrs per week can Claim Carers credits by completing an application which can be accessed on the NI Direct website by clicking here or contact Carers Allowance Branch, Belfast Tel: (028) 9090 6186, and they will post a form out.
- Carer Benefit Fact Sheet
- Find out more about the DSD programme focusing on helping improve benefits uptake
- Carers Allowance Digital Service (apply online)
Download the Carers Support information leaflet:
You do not have to be in receipt of Carers Allowance to be a carer. Some carers do not qualify for this benefit. For more information please download the Carers Allowance Factsheet.
Download the Western Trust Carers Handbook: an essential source of help and support for people who are looking after someone.
- Carers Support Contacts
- A – Z for Carers
- Carers and Discharge
- Carers NI
- Lifeline helpline – 0808 808 8000
- Deaf / Hard of Hearing Carers Toolkit
- NI Direct – Caring for Someone details
- UK Carers – Help and Advice
- Carers Rights Guide NI
- Ethnic Minority Carers NI Report
Carers Group Grants Information
- Grant Information
- Carers Group Cash Grants Guidance
- Request for Carer Support Group Cash Grant Form
- Carer Support Group Cash Grant Request to Finance Form
- Carer Support Group Cash Payment Views & Receipts Record