Carers Support Service
Who is a Carer?
A carer is someone who regularly provides a substantial amount of care to a family member, friend or neighbour who is ill, disabled or is an older person.
A carer could be:
- A young person under 18 looking after a parent/brother/sister;
- Looking after a relative with a disability;
- The parent of a child with special needs;
- A friend or relative looking after an older person
Meet the Team
Carer Support Coordinator
2 Coleshill Road, Enniskillen
Co. Fermanagh BT74 7HG
Carers Development Worker
Abbey Street, Londonderry, BT48 9DN
078 1015 6551
028 7135 5023
Carers Activities Programme | Winter/Spring 2022
This programme is open to informal Carers caring for someone within the Western Trust area.
To register, please email
Please give your name, telephone number and the class/es you wish to register for. If you are currently not registered with the Western Trust Carers Mailing List you will be asked to complete a consent form.
Date Time Workshop Details Tuesday (weekly) commencing 18th January 2022 12.00pm -1.00pm Pilates with Arlene Brock If practiced with consistency, Pilates improves flexibility, builds strength and develops control and endurance in the entire body. Suitable for all abilities and levels of fitness. Tuesday (weekly) commencing 18th January 2022 8.30pm - 9.30pm Yoga Yoga with Sayon Mulligan. Sayon teaches Hatha Yoga and her classes are suitable for all abilities. This evening session is designed to prepare you for a good night’s sleep. Wednesday 19th January 2022 (One off workshop) 10.30am -12.30pm Memories are Made of This Creating a memory box using high quality images using scrapbooking and decoupage techniques. All materials provided, participants will need a pair of paper cutting scissors. Wednesday 9th February 2022 (One off workshop) 10.30am -12.30pm My Funny Valentine Creating a set (5) of Valentine Cars/Postcards and Valentine Gift tags. Participants can also hand sew softly padded red felt heart with a satin ribbon. All materials and glue provided; participants will need a pair of paper cutting scissors. Wednesday 24th March 2022 (One off workshop) 10.30am -12.30pm Spring forward with the Very Secret Florist Working from a kit and guided by your tutor create a softly padded fabric wreath to dress your door, table or give as a gift. Working with bright and colourful Spring cotton fabric and half dozen fake eggs create the perfect Easter piece, you can add fresh or dried flowers as you wish. You will need fabric scissors Thursday 27th January 2022 (One off workshop) 11.00am - 1.00pm Emergency First Aid These are interactive workshops, run by an experienced British Red Cross educator, where you will tackle four first aid skills and have the opportunity to ask questions. The aim is to build confidence so you can help someone in a first aid emergency, using everyday objects that you have around you.
- COVID-19 Support Grant
Unpaid Carers Vaccination Programme
Who is eligible?
- Carers who provide regular care for an elderly or disabled person.
- Carers in receipt of Carers Allowance or Carers Credit
- You must be over 18
- Care Partners
Who is not included in this group?
- Employed Care workers (employed via an agency or privately)
- Carers who do not have a Health & Care number for Northern Ireland
The Carers Support Team are receiving a high volume of calls regarding the vaccination programme for unpaid carers. Please, where possible email your query to Carers.Support1@westerntrust.hscni.net
The team will respond as soon as possible, please be patient.
COVID-19 Vaccine for Carers
Unpaid carers, if not picked up in earlier priority groups, will be offered vaccination in priority 6.
Vaccination policy in Northern Ireland is based on the recommendations and advice provided by the independent Joint Committee on Vaccination and Immunisation (JCVI) which advises the 4 UK Health Ministers. It is essential that we follow the advice on priority groups and target those at greatest risk first to ensure that we protect as many vulnerable people as possible from severe illness and death as a result of catching COVID-19.
Managing your Caring: Looking after Yourself
Managing your Caring is part of a suite of programmes delivered in the Western Trust called Managing the Challenge.
Managing your Caring was first developed at Stanford University as an online programme in cooperation with the Veterans Administration. The Western Trust in conjunction with Action Mental Health (AMH) is offering a 7 week Managing your Caring; Looking after Yourself programme delivered via Zoom, for unpaid Carers.
Topics include, Thoughtful Breathing, Improving Fatigue, Challenging Behaviours, Problem-solving, Staying Healthy, difficult thoughts and Emotions, Future Planning, Working with Health Care Professionals and Communication.
The programme is delivered via Zoom over 7 Fridays, 10.30 – 1pm. Dates for the Zoom delivery are:
- 5th , 12th , 19th March 2021
- Easter Break
- 9th , 16th, 23rd, 30th April 2021
Please note you will need to have access to a computer, laptop, tablet or mobile device, with internet/WiFi access or 4G.
To register please email: Carers.Suport1@westerntrust.hscni.net with a contact telephone/mobile number. Alternatively call Cathy Magowan 075 2589 8985 or Geraldine McLaughlin 078 1015 6551.
Carers Support Needs Assessment
As a carer who provides regular and substantial care, you are eligible for a support needs assessment. This is an opportunity for you to sit down with a member of staff and discuss the impact of the caring role on all aspects of your life.
Carer support needs assessments are confidential and the Trust will seek your consent around who information can be shared with, if appropriate in order to agree supports for you. This may be specialist information, or a referral to a support group.
The outcome of the assessment will be discussed to see if Social Services or another agency can meet your needs. Any needs that are not met will be recorded as evidence of services that we cannot provide.
Carers Group Cash Grants
Any Carers group that is constituted and meets on a regular basis (at least bi-monthly) can apply for up to £500. The money can be used for any activities provide support for Carers that will benefit their health and well-being. The funding cannot be used for activities for the persons being cared for. The grant is normally open from September until early December for applications. To find out more contact the Carers Support Team 028 6634 4163 or 028 7135 5023
Carers Walking Groups
The Carers Support Team run three Carers Walking Groups.
Tuesday – Omagh, usually meet at the Leisure Centre at 10.00 am
Thursday – Londonderry, usually meet at Sainsbury’s at 11.00 am
Friday – Fermanagh, meet at Community Services, Coleshill, Enniskillen at 11.00 am
To find out more contact the Carers Support Team 028 6634 4163 or 028 7135 5023
Help and Advice
For help and advice about benefits:
Omagh Independent Advice Service
Telephone: 028 8224 3252
Dove House Resource Centre, Londonderry
Telephone: 028 7126 9327
The Resource Centre, Londonderry
Telephone: 028 7135 2832
Churches Advice Centre, Spencer Rd, Londonderry
Telephone: 028 7134 2536
Rosemount Community Resource Centre, Londonderry
Telephone: 028 7128 2829
Limavady Community Development Initiative (LCDI)
Telephone: 028 7776 5438
Citizens Advice Bureau:
Fermanagh Telephone: 028 6632 4334
Londonderry Telephone: 028 7136 2444
Strabane Telephone: 028 7138 2665
Carers NI also provide advice and support via a helpline Telephone: 028 9043 9843
- Carers Newsletter
The criteria for Carers Allowance is that carers have to be caring for more than 35 hrs/week. Carers who care for more than 20 hrs in the week are entitled to claim Carers Credit, which means they will have credits allocated towards their pension. Carers who fall into the category of caring between 20 -34 hrs per week can Claim Carers credits by completing an application which can be accessed on the NI Direct website by clicking here or contact Carers Allowance Branch, Belfast Tel: 028 9090 6186, and they will post a form out.
- Children and Young People Strategic Partnership
Carers Handbook and Further Resources
Download the Carers Support information leaflet:
You do not have to be in receipt of Carers Allowance to be a carer. Some carers do not qualify for this benefit. For more information please download the Carers Allowance Factsheet.
Download the Western Trust Carers Handbook: an essential source of help and support for people who are looking after someone.
- COVID19 Helplines NI Website
- COVID19 Advice for Carers and Young Carers
- Carers Support Contacts
- A – Z for Carers
- Carers and Discharge
- Carers NI
- Lifeline helpline – 0808 808 8000
- Deaf / Hard of Hearing Carers Toolkit
- NI Direct – Caring for Someone details
- UK Carers – Help and Advice
- Carers Rights Guide NI
- Ethnic Minority Carers NI Report
Locations where this service is delivered
Carer Support Coordinator
2 Coleshill Road, Enniskillen
Co. Fermanagh BT74 7HG