Carers Support Service

Who is a Carer?

A carer is someone who regularly provides a substantial amount of care to a family member, friend or neighbour who is ill, disabled or is an older person.

A carer could be:

A young person under 18 looking after a parent/brother/sister;
Looking after a relative with a disability;
The parent of a child with special needs;
A friend or relative looking after an older person

Meet the Team

Cathy Magowan

Carer Support Coordinator
2 Coleshill Road, Enniskillen
Co. Fermanagh BT74 7HG

02866344163
Cathy.Magowan@westerntrust.hscni.net

Geraldine McLaughlin

Carers Development Worker

Rossabbey Office
Abbey Street, Londonderry, BT48 9DN

078 1015 6551
028 7135 5023
GeraldineAnn.McLaughlin@westerntrust.hscni.net
Carers Support Service Information | ISL and BSL

Carers Support Information | ISL

Carers Information Support | BSL
Carers Handbook and Further Resources

Download the Carers Support information leaflet:

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You do not have to be in receipt of Carers Allowance to be a carer. Some carers do not qualify for this benefit. For more information please download the Carers Allowance Factsheet.

Download the Western Trust Carers Handbook: an essential source of help and support for people who are looking after someone.
Carers Activities Programme

The Carers Support Team run a number of online and in-person programmes for Carers. For up to date information on what is currently available check out the most recent Carers Newsletter or contact the Carers Support Team on (028) 7135 5023 or (028) 6634 4163.
COVID-19 Support Grant

Discretionary support grant for Carers during COVID19
COVID-19 Vaccination Programme

Unpaid carers, if not picked up in earlier priority groups, will be offered vaccination in priority 6.

Vaccination policy in Northern Ireland is based on the recommendations and advice provided by the independent Joint Committee on Vaccination and Immunisation (JCVI) which advises the 4 UK Health Ministers. It is essential that we follow the advice on priority groups and target those at greatest risk first to ensure that we protect as many vulnerable people as possible from severe illness and death as a result of catching COVID-19.

Visit the NI Direct website for information on the COVID-19 Vaccination Programme
COVID-19 Vaccine for Carers

Unpaid carers, if not picked up in earlier priority groups, will be offered vaccination in priority 6.

Vaccination policy in Northern Ireland is based on the recommendations and advice provided by the independent Joint Committee on Vaccination and Immunisation (JCVI) which advises the 4 UK Health Ministers. It is essential that we follow the advice on priority groups and target those at greatest risk first to ensure that we protect as many vulnerable people as possible from severe illness and death as a result of catching COVID-19.
Carers Support Needs Assessment

As a carer who provides regular and substantial care, you are eligible for a support needs assessment. This is an opportunity for you to sit down with a member of staff and discuss the impact of the caring role on all aspects of your life.

Carer support needs assessments are confidential and the Trust will seek your consent around who information can be shared with, if appropriate in order to agree supports for you. This may be specialist information, or a referral to a support group.

The outcome of the assessment will be discussed to see if Social Services or another agency can meet your needs. Any needs that are not met will be recorded as evidence of services that we cannot provide.

Please see the Carers Handbook for further information.
Carers Group Cash Grants

Any Carers group that is constituted and meets on a regular basis (at least bi-monthly) can apply for up to £500. The money can be used for any activities provide support for Carers that will benefit their health and well-being. The funding cannot be used for activities for the persons being cared for. The grant is normally open from September until early December for applications. To find out more contact the Carers Support Team 028 6634 4163 or 028 7135 5023
Carers Walking Groups

The Carers Support Team run three Carers Walking Groups.

Tuesday – Omagh, usually meet at the Leisure Centre at 10.00 am

Thursday – Londonderry, usually meet at Sainsbury’s at 11.00 am

Friday – Fermanagh, meet at Community Services, Coleshill, Enniskillen at 11.00 am

To find out more contact the Carers Support Team 028 6634 4163 or 028 7135 5023

Times and venues may vary. Please contact a member of the team ahead of time.
Help and Advice

For help and advice about benefits:

Omagh Independent Advice Service
Telephone: 028 8224 3252

Dove House Resource Centre, Londonderry
Telephone: 028 7126 9327

The Resource Centre, Londonderry
Telephone: 028 7135 2832

Churches Advice Centre, Spencer Rd, Londonderry
Telephone: 028 7134 2536

Rosemount Community Resource Centre, Londonderry
Telephone: 028 7128 2829

Limavady Community Development Initiative (LCDI)
Telephone: 028 7776 5438

Citizens Advice Bureau:
Fermanagh Telephone: 028 6632 4334
Londonderry Telephone: 028 7136 2444
Strabane Telephone: 028 7138 2665

Carers NI also provide advice and support via a helpline Telephone: 028 9043 9843
Carers Newsletter

More information on the Carers Mailing List and to view the Latest Carers Newsletters.

Read the latest editions on the link below:

Vol. 41 – Spring 2022

Vol. 42 – Autumn 2022

Vol. 43 – Christmas 2022
Benefits Information
The criteria for Carers Allowance is that carers have to be caring for more than 35 hrs/week. Carers who care for more than 20 hrs in the week are entitled to claim Carers Credit, which means they will have credits allocated towards their pension. Carers who fall into the category of caring between 20 -34 hrs per week can Claim Carers credits by completing an application which can be accessed on the NI Direct website by clicking here or contact Carers Allowance Branch, Belfast Tel: 028 9090 6186, and they will post a form out.
Children and Young People Strategic Partnership

Resource and activity pack to support children and young people with a disability, and to support children and young people with their mental health. The pack also includes a host of other resources and activities
Useful Links