Resetting and Rebuilding Services

For COVID19 Updates in the Western Trust please click here.

As we RESET AND REBUILD our services, this information will change frequently. Check back regularly to keep up to date or alternatively, follow us on Facebook, Instagram and Twitter. 

  • Resetting and Rebuilding Services

    Click here to view resetting and rebuilding services updates

    As services continue to reset and rebuild – please check the above page for information and updates.

  • Western Trust Reset Plan - Stage One

    09 June 2020

    At the start of June, a set of guiding principles in the form of a ‘checklist’ was established by the Department of Health (DoH) to guide service planning.

    The Western Trust Stage 1 Plan identifies the services we have maintained throughout these initial months of the COVID19 pandemic across a wide range of areas. It identifies those that we will continue and others that we will begin to restart or scale up. It sets out some of the important preparation work needed to provide COVID19 safe environments and working practices, to protect our staff, patients and service users.

    Western Trust Reset Plan – Stage One

  • Western Trust Reset Plan - Stage Two

    10 July 2020

    The Department of Health has now set out planning for Stage Two. In support of this, the Western Trust has set out an overview of the services that we plan to maintain and rebuild as part of the COVID-19 response during July, August and September 2020.

    Western Trust Reset Plan – Stage Two

  • Visiting Guidelines - Hospital Setting

    For latest Visiting Guidelines visit our COVID19 Visiting Guidance page.

  • Regional Principles for Visiting in Care Settings in Northern Ireland
  • COVID19 Testing

    Do not leave home if you or anyone in your household has symptoms. If you have symptoms you should book a free test. More information on Booking a Test

    COVID19 Staff Testing service is now operational across the Western Trust with one centre in Altnagelvin Area Hospital and one centre in Enniskillen . It is important that we have a consistent approach to accessing COVID19 Staff Screening. Testing is for health care workers or a person in their household that they have direct contact with who is displaying COVID19 symptoms.

  • Wearing a Face Covering

    A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a cotton scarf or bandana that ties behind the head. Evidence suggests that wearing a face covering does not protect you. However, if you are infected but have not yet developed symptoms, it may provide some protection for others you come into close contact with.

    A face covering is not the same as the surgical masks or respirators used by healthcare and other workers as part of personal protective equipment. These should continue to be reserved for those who need them to protect against risks in their workplace, such as health and care workers, and those in industrial settings, like those exposed to dust hazards.

    Wash your hands or use hand sanitiser before putting it on and after taking it off. Avoid touching your eyes, nose, or mouth at all times and store used face coverings in a plastic bag until you have an opportunity to wash them.

    Do not touch the front of the face covering, or the part of the face covering that has been in contact with your mouth and nose. Once removed, make sure you clean any surfaces the face covering has touched.

    You should wash a face covering regularly. It can go in with other laundry, using your normal detergent.

    When wearing a face covering, take care to tuck away any loose ends.

  • StopCOVID NI Application

    31.07.20 – Public information campaign will promote newly-launched StopCOVID NI app Stop COVID NI App

    Health Minister Robin Swann has officially launched the new StopCOVID NI app and unveiled a new TV advertisement promoting its use.

    The mobile phone app will inform users if they have been in close contact with other users who have tested positive for Covid-19.

    StopCOVID NI went live in the last 24 hours on the Apple and Google app stores and by 2pm today had already been downloaded more than 79,000 times.

    Today also sees the launch of the public information and advertising campaign, encouraging as many people as possible to download it.

    The Apple and Google links for downloading the app are:

    Playstore –

    Appstore –

    The Health Minister stated: “The early demand for the StopCOVID NI app is really encouraging and I am sure this will be maintained as a result of the public information campaign.

    “We need as many people as possible to download it and activate it.

    “This app will support and supplement the Public Health Agency’s (PHA) existing telephone based contact tracing operation that is working to minimise the spread of the virus. It is another important weapon in the ongoing battle against the virus.

    “Everyone right across Northern Ireland can play their part in this battle. That includes practising strict social distancing, washing our hands, wearing face coverings in shops and downloading this app.”

    The app will be interoperable with the one already in use in the Republic of Ireland and is also highly likely to be compatible with apps introduced in future across the UK and Europe.

    It uses only anonymised information in its operation to safeguard user privacy.

    The TV ad is available – Click Here to view