24/07/2025

We are deeply saddened by the events that occurred in Maguiresbridge yesterday and wish to extend our sympathies to the extended Families, friends and local community.
The Trust is working closely with the Education Authority and local community groups which will be supporting children that maybe affected by this incident.
The following literature and links provides helpful advice to parents/carers and adults in the aftermath of such incidents and also provides information about additional support on offer if required.
Support Links and Phone Numbers
Literature
Links to helpful information:
- Download and Print the NHS Trauma Leaflet
- Download and Print the ‘Supporting Child and Young People Involved in Major Trauma: Advice for Parents, Caregivers and Teachers’ Leaflet
Click here to access the0 Education Authority resources specific to critical incident for YP/Parents
Helplines
Western Trust
Children & Young People
For Parents/carers who would like advice with regards to how to support their child/young person a helpline is available. Parents/carers can access this by calling 07760997075 between 9am and 1pm from 28/07/2025 – 02/08/2025. Your name and number will be taken and a member of the Child and Adolescent Mental Health Service will return your call.
If parents/carers have immediate concerns regarding their child/young person’s emotional health and wellbeing or safety please make direct contact with your GP or Out of Hours Services/A&E.
Adults
Adult Mental Health Services are offering drop in sessions for any adult who feels they need guidance and support. Trust staff will be able to provide an understanding of emotional reactions and signpost people to appropriate services if further support is required. Sessions will be held on:
Thursday 7th August 2025
Fermanagh House, Enniskillen
1.00pm to 4.00pm
Thursday 14th August 2025
Lisnaskea Leisure Centre, Lisnaskea
1.00pm to 4.00pm
Lifeline:
Lifeline is Northern Ireland’s crisis response helpline
Call: 0808 808 8000
Textphone: 18001 0808 808 8000
Samaritans:
Free Phone: 116 123
Alternative Phone Number: 0330 094 5717 (local call charges apply)
Email: jo@samaritans.org
Click here to access the Minding Your Head – NI Mental Health Resource Website
Helplines NI Website
Click here to access the Helplines NI Website
Western Trust
For Parents/carers who would like advice with regards to how to support their child/young person a helpline is available. Parents/carers can access this by calling 07760997075 between 9am and 1pm from 28/07/2025 – 02/08/2025. Your name and number will be taken and a member of the Child and Adolescent Mental Health Service will return your call.
If parents/carers have immediate concerns regarding their child/young person’s emotional health and wellbeing or safety please make direct contact with your GP or Out of Hours Services/A&E.
Support
Women’s Aid
02866328898 or via email admin@fermanaghwomensaid.com
Police Service of Northern Ireland
If you are reporting an emergency, please call 999. If you are reporting a non-emergency, please report online or call 101
Western Trust Gateway Service
The Gateway Service is a social work service for children and families.
It is the first point of contact for people who are concerned about a child or young person. It provides an immediate response to safeguard children in need of protection.
Contacts hours Monday – Friday 9am-5pm
Derry Office – Whitehill, 106 Irish Street, Derry/Londonderry BT47 2ND – 02871314090
Omagh Office – Tyrone & Fermanagh Hospital, Omagh, Co Tyrone BT79 0NS – 02882835156
Enniskillen Office – South West Acute Hospital Level 1 Ward 10, 124 Irvinestown Road, Enniskillen, Co Fermanagh BT74 6DN 02866344103
Health and Social Care Northern Ireland
The Regional Emergency Social Work Service (RESWS) in Northern Ireland is 028 9504 9999.
This service is available after 5:00 PM on weekdays, weekends, and public holidays, providing social work support in emergency situations.
Western Trust Mental Health Service