Ms Teresa Molloy - Director of Performance and Service Improvement

Teresa was educated at Queens University, Belfast, where she read Business Administration and Accountancy and at the University of Ulster where she obtained a post-graduate diploma in Operations Management. Previous to taking up her position with the Western Trust, Teresa was the Director of Operations for the Business Services Organisation (BSO) since 2009. She was responsible for a number of areas including: Procurement and Logistics (PaLS), Family Practitioner Services (FPS), Information Technology Services (ITS), HSC Pensions Services and Counter Fraud and Probity Services. Teresa also worked as in the Central Services Agency as the Director of the Regional Supplies services from 1999.

Before her time working in HSC, Teresa worked for Shorts Missiles System as Manager for Supplier Management and Development and was responsible for all supplier contracting, operations purchasing, and development of supplier collaborative arrangements.

If you require detail on the structure of the Performance and Service Improvement Directorate, please contact paula.mcsparron@westerntrust.hscni.net.