COVID19 Changes to Services

Patients will be contacted directly by the Trust with regard to any cancellations or changes to already scheduled appointments. Patients should note that they may be contacted by a ‘withheld/private number’. 

As health and social care divert resources to care for Coronavirus patients, health service activity across Northern Ireland will be significantly curtailed.


  • Cancellation of Elective Procedures and Clinics

    Health service activity across Northern Ireland is significantly curtailed as resources are diverted to care for coronavirus patients.

    Following the Minister’s statement on Friday 13th March, the Western Trust has moved to reduce the number of non-urgent outpatient appointments, day cases, inpatient and diagnostic work. This will allow us to free up our resources in order to provide hospital care for the most seriously ill COVID19 patients.

    All emergency surgery, red flag / cancer surgery and procedures deemed clinically urgent by senior teams will proceed. Antenatal appointments will not be affected (See below)

    For patients who need follow up as outpatients, Trusts are planning for greater use of telephone contact and other digital technology, where appropriate.

  • Reconfiguration of Paediatric Inpatients Services at South West Acute Hospital

    The inpatient paediatric ward at South West Acute Hospital will temporarily close to admissions with effect from Wednesday 8th April 2020.

    We will provide:

    • Enhanced ambulatory services where children can be assessed and treated. These will be staffed by senior doctors. This means many patients who normally would be admitted will be managed on an ambulatory basis – further reducing inpatient demand.
    • 24/7 consultant cover will be maintained for delivery of babies (approx. 3 per day)
    • One neonatal nurse will be available 24/7 to help care for any neonate needing additional input. Any infant requiring neonatal admission will be transferred to Altnagelvin where there is a full neonatal service.

    Detail of proposal is that ambulatory service will operate 9.00am – 10.00pm, 7 days per week. This will be kept under review.

    GP Referrals

    Between 10pm and 9am, a GP wishing to refer a child for a paediatric medical assessment should contact the middle grade paediatrician on call (via switchboard). Following discussion, the following are the options:

    • The child will be referred to Emergency Department for stabilisation
    • The middle grade will liaise with medical staff in Craigavon Hospital or Altnagelvin Hospital to arrange an admission
    • An appointment will be given for attendance at the ambulatory care unit the next day.

    Where the GP wants to make a referral for a child requiring a surgical consultation, the current process still applies and the child should be referred to Emergency Department.

    Reconfiguration of Paediatric Services

  • Maternity Services

    Continue to attend your routine antenatal care as arranged. When attending any clinic appointment please come alone.

    If attending Altnagelvin Hospital, use Main Entrance opposite multi-story carpark and go to Level 9 in the tower block.

    All consultant antenatal clinics in South West Acute Hospital are transferred to Omagh Hospital

    Arrangements for Maternity Services

  • Breast Screening Programme Postponed

    The NHS Breast Screening Program has now officially been postponed for an initial 3 month period as directed by the Director of PHA.

    Anyone who has an appointment we ask that you contact us to ensure we have up to date contact details.  This also applies to anyone under surgical review and Family History programs that get annual mammograms.

    Breast Screening Contact Information

  • Health Visiting Parent Helpline

    Please continue to contact your Health Visitor if you have a concern about your child’s health and development, a query regarding an infant feeding issue or would like advice on your own health.⁣

    In the event you cannot access your family Health Visitor please call our helpline on the numbers below⁣

    • Enniskillen Area: 078 2519 6981⁣
    • Omagh Area: 028 8283 5555⁣
    • Londonderry/Limavady/Strabane: 075 5717 4129⁣

    Lines are open from 9.00am to 5.00pm

  • Adult Learning Disability Services Day Centres and Day Opportunities

    All Adult Learning Disability Services Day Centres and Day Opportunities across the Western Trust are closed until further notice, to help us protect our vulnerable clients and their families.⁣

    ⁣We are following guidance from the Public Health Agency to reduce the transmission of COVID19 and adhering to social distancing measures to help reduce the social interaction between people.⁣

  • Carers of People with Dementia

    Click here for a  guide to support carers and staff caring for people with dementia

    Information and advice provided by the Alzheimer’s Society – click here

  • Changes to Respiratory Services

    COVID-19 is a respiratory virus that affects your lungs and airways. For many people, it causes mild symptoms while for others it can be much more serious and require hospital treatment.

    As a result of the COVID-19 pandemic, the Respiratory Service in the Western Trust has undergone a review of current services to meet both new and existing service needs. There are changes to outpatient services, inpatient services and follow up services as the Respiratory Service manages both this new virus and their long-term patient population.

    Click Here for more information.